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Lucky Elf Casino VIP Program for Australian Players
The Lucky Elf Casino VIP Program, called Stardust VIP, gives regular players a way to unlock extra service, Lucky Wheel spins, cashback and reward points. Here is how the four tiers work, what you need to qualify and how comp points are earned.
Lucky Elf Casino operates under three licences: Curaçao Gaming Authority licence OGL/2023/176/0095, Comoros AOFA licence ALSI-202509073-FI2, and Tobique Gaming Commission licence No. 0000064.
How the Stardust VIP Program works
Stardust VIP has four levels: Rising Star, Golden Star, Platinum Star and Diamond Star. The program is designed around your deposits, wagering activity and the perks attached to each tier. In practice, the higher levels add more personal support, more Lucky Wheel spins and stronger reward options.
You can enter through an invitation or with a single-day deposit of A$1,000. The entry deposit can also be made in the other supported currencies at the equivalent stated amount: CA$1,000, €1,000, $1,000, NZ$1,000, 10,000 NOK, 0.01 BTC, 3.15 BCH, 0.37 ETH, 8 LTC or 3,969 DOGE.
VIP entry starts with one qualifying deposit
For an Australian account, the stated single-day entry amount is A$1,000. VIP access can also be invitation-based.
| Tier | Notable perks | Lucky Wheel spins |
|---|---|---|
| Rising Star | 24/7 customer support, weekly reloads and fast cashouts | 5 daily spins |
| Golden Star | VIP Care, 5% weekly cashback, priority withdrawal and birthday bonus | 7 daily spins |
| Platinum Star | Personal VIP manager, 7% weekly cashback, extra cashback, priority withdrawal, birthday and anniversary gifts | 10 daily spins |
| Diamond Star | Personal VIP manager, 10% weekly cashback, extra cashback, personal cashout limits, birthday and anniversary gifts | 15 daily spins |
What each VIP tier gives Australian players
Rising Star is the starting level. It includes round-the-clock customer support, weekly reloads and fast cashouts, along with five Lucky Wheel spins each day. The Lucky Wheel can award up to €100 or 100 free spins per spin.
Golden Star adds VIP Care, priority withdrawals, a birthday bonus and seven daily Lucky Wheel spins. It also includes 5% weekly cashback, granted every Monday. Platinum Star moves things up with a personal VIP manager, 7% weekly cashback, extra cashback, priority withdrawals and ten daily spins.
Diamond Star is the top Stardust level. It includes a personal VIP manager, personal cashout limits, 10% weekly cashback, extra cashback, priority withdrawals, birthday and anniversary gifts, an entitled free bonus and 15 Lucky Wheel spins each day. The maximum cashback amount and maximum win after wagering can vary by VIP level.
The biggest difference is personal service
Platinum Star and Diamond Star include a personal VIP manager. Diamond Star also adds personal cashout limits, so the top tier is aimed at players who value a more individual account service.
How VIP status transfer works
If you already hold VIP status elsewhere, Lucky Elf Casino allows a status transfer request through Live Chat. You need to send a screenshot showing that status. Your account must also have at least five deposits or lifetime deposits equivalent to €100.
Open Live Chat
Use the 24/7 Live Chat service to start the VIP status transfer request.
Provide your status screenshot
Send a screenshot of the VIP status you want to use for the request.
Meet the account requirement
Make sure the account has at least five deposits or lifetime deposits equivalent to €100.
Wait for the account review
The transfer request is handled through customer support, which is also available by email.
The transfer option is not available to someone who has previously held VIP status at Lucky Elf Casino. The account also needs to be yours, and the program has separate eligibility rules for players from Sweden.
How to earn and exchange Stardust comp points
Comp points, or CP, are earned from real-money wagering after your first deposit. On slots, the rate for an Australian player is 1 CP for every A$35 wagered. Card games and roulette earn CP at 5% of the slot rate, while live games earn no comp points.
Only real-money bets count towards redeemable CP. Bonus play does not replace that requirement. You also need to enable automatic bonus issuance in the cashier to receive VIP rewards.
| VIP tier | Exchange rate | Wagering on exchanged CP |
|---|---|---|
| Rising Star | 100 CP = €10 real money | 1x |
| Golden Star | 75 CP = A$1.25 / €1 / $1 | 1x |
| Platinum Star | 65 CP = A$1.25 / €1 / $1 | 1x |
| Diamond Star | 50 CP = A$1.25 / €1 / $1 | 1x |
For a simple slots example, A$350 in qualifying wagering would produce 10 CP at the stated Australian rate. That is wagering turnover, not a required deposit. The result changes for card games and roulette because those games earn at 5% of the slots rate.
Live games do not earn comp points
Live roulette, live blackjack, live baccarat and other live games do not generate CP. If points are your priority, slots are the relevant category under these rules.
Lucky Wheel rewards and daily spin limits
The Lucky Wheel is one of the regular Stardust perks. Prizes can reach €100 or 100 free spins on each spin. The number of spins available each day depends on your tier.
- Rising Star: up to 5 Lucky Wheel spins daily
- Golden Star: up to 7 Lucky Wheel spins daily
- Platinum Star: up to 10 Lucky Wheel spins daily
- Diamond Star: up to 15 Lucky Wheel spins daily
The wider Lucky Wheel promotion can be activated with a minimum €35 deposit. The Stardust levels then set the daily spin allowance shown above. Rewards can include cash or free spins, so check the value shown when you receive a prize.
VIP withdrawals, support and account controls
VIP players retain the standard account verification and withdrawal rules. Australian accounts have withdrawal limits of A$3,000 per day, A$7,500 per week and A$15,000 per month. Platinum Star and Diamond Star members also receive personal cashout limits as part of their tier perks.
Verified Australian players can use PayID for instant withdrawals. Fifteen-minute cashouts are available for verified users, while card withdrawals can take up to 3-5 days and bank transfers can take up to 3-7 days. A withdrawal request remains pending until the required KYC steps are complete.
Support is available through 24/7 Live Chat and email. Rising Star includes 24/7 customer support, while the higher levels add VIP Care or a personal VIP manager. The Lucky Elf Online account also works on mobile screens, so you can manage your account and play without a dedicated app.
You can set deposit, loss and wager limits for each day, week or month. Cooling-off periods run from 1 week to 6 months, while self-exclusion is available for 6 months, 9 months, 1 year or indefinitely.
Before you join Stardust VIP
The VIP program is best viewed as an extra-rewards structure, not a reason to increase your spending. Comp points depend on qualifying real-money wagering, and the strongest service perks sit at the higher tiers. Set a budget first and treat casino play as entertainment.
FAQ
VIP Program questions
What are the four Lucky Elf Casino VIP levels?
The Stardust VIP Program has four tiers: Rising Star, Golden Star, Platinum Star and Diamond Star.
How can I enter the VIP program?
Entry is available by invitation or with a single-day deposit of A$1,000 for an Australian account.
How many comp points do Australian players earn on slots?
Australian players earn 1 CP for every A$35 wagered on slots. Card games and roulette earn CP at 5% of the slots rate, while live games earn none.
Do live casino games earn Stardust comp points?
No. Live games earn no comp points under the Stardust rules.
What cashback is available at each main VIP level?
Golden Star receives 5% weekly cashback, Platinum Star receives 7% and Diamond Star receives 10%. The weekly cashback is granted every Monday.
How many Lucky Wheel spins can Diamond Star members use?
Diamond Star members can spin the Lucky Wheel up to 15 times daily. Each spin can award up to €100 or 100 free spins.
Can I transfer VIP status from another casino?
Yes. You can submit a screenshot through Live Chat, provided your account has at least five deposits or lifetime deposits equivalent to €100 and you have not previously held VIP status at Lucky Elf Casino.
Do VIP players have personal cashout limits?
Platinum Star and Diamond Star members receive personal cashout limits. Standard AUD withdrawal limits are A$3,000 daily, A$7,500 weekly and A$15,000 monthly.