Cookies Policy | Lucky Elf Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, provide a secure user experience and understand how visitors use its pages.

Some cookies are placed directly by Lucky Elf Casino. Other cookies may be placed by carefully selected service providers that support website hosting, security, analytics, performance, communications or other online functions. These third parties may process information collected through their technologies in accordance with their own privacy notices and applicable legal requirements.

Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are deleted when the session ends. Persistent cookies remain for a longer period or until they are deleted. The duration of a cookie depends on its purpose and settings.

We may also use related technologies, such as pixels, tags, software development kits, local storage and similar tools. In this policy, the word cookies includes these technologies where appropriate.

How we use cookies

The types of cookies used on a website may change as services, features and legal requirements develop. Cookies used by Lucky Elf Casino may generally fall into the following categories.

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, session management, security controls, fraud prevention, navigation, age-related checks, responsible gambling features and the delivery of pages or services you request. Without these cookies, parts of the website may not operate properly.

Functional cookies

Functional cookies help remember choices and preferences, such as language, region, display settings or other selections made during a visit. They can make the website more convenient and reduce the need to repeat information. If you disable these cookies, some preferences may not be retained.

Performance and analytics cookies

These cookies help us understand how visitors use the website, including which pages are visited, how users move through the site and whether pages or features work as expected. The information may be used to measure performance, identify errors, improve design and make the website easier to use.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to protect accounts, detect unusual activity, prevent unauthorised access and support the integrity of transactions and services. These tools may collect information about a device, browser, session or interaction with the website.

Advertising and marketing cookies

Where permitted and where relevant choices have been provided, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and present information that may be more relevant to your interests. We do not use cookies to remove your responsibility to gamble safely or to override any responsible gambling settings.

Preference and responsible gambling cookies

Some technologies may help remember settings connected with account preferences, player protection tools or communication choices. These technologies may be important for applying restrictions or displaying information consistently across pages. Disabling them may affect the availability or operation of certain features.

Your choices and cookie controls

When you first visit the website, you may be presented with a cookie banner or preference tool. Where applicable, this tool allows you to accept optional cookies, reject them or manage categories of cookies. Strictly necessary cookies may continue to operate because they are needed to provide services you request and maintain website security.

You can usually change your preferences through the cookie settings link or control available on the website. If that option is not visible, your browser settings may allow you to delete existing cookies, block new cookies, receive a notification before cookies are stored or remove cookies when the browser is closed.

The method for managing cookies differs between browsers and devices. You should check the help or privacy section of your browser for instructions. You may also be able to control some advertising technologies through settings provided by advertising platforms or mobile operating systems.

If you block or delete cookies, some website functions may not work correctly. You may need to enter information again, lose saved preferences or be unable to access certain account and gameplay features. Blocking cookies does not necessarily delete information that has already been collected or stored separately.

Your cookie choices may be stored on the device and browser used to make the selection. If you use another device, clear your browser data or use a different browser, you may need to set your preferences again.

Accept optional cookies where you are comfortable with their use.
Reject or disable optional cookies through the available preference controls.
Delete cookies using your browser or device settings.
Review privacy settings for third-party services connected with your browser or device.
Contact us through the available website channels if you have a question about cookie preferences.

Information collected through cookies

Depending on the type of cookie and how it is used, information may include an internet protocol address, browser type, device type, operating system, approximate location, language settings, pages viewed, links selected, session dates and times, referring website and interactions with website features. Information collected through cookies may be combined with information you provide directly or information collected when you use an account.

Cookie information may be used to operate and secure the website, provide requested services, maintain account functionality, understand website performance, investigate technical issues, support responsible gambling measures, prevent fraud and comply with legal or regulatory obligations. We aim to use information for appropriate purposes and in a manner consistent with our Privacy Policy.

Where analytics or marketing technologies are used, we seek to apply appropriate controls and provide choices where required by applicable law. Third-party providers may process information on our behalf or for their own purposes, depending on their relationship with the website. You should review the privacy information of relevant third parties for more detail about their practices.

Cookies do not normally contain your name or complete payment details. However, information collected through cookies may be linked with an account, device or other information where this is necessary for security, service delivery, legal compliance or other purposes described in our Privacy Policy.

Updates, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, our service providers, legal requirements or our privacy practices. The updated version will be made available on this page with a revised date where appropriate. You should review this page periodically so that you remain informed about our use of cookies.

This policy is intended to explain cookie practices in clear, general terms. It does not change any rights or obligations set out in our Privacy Policy, Terms and Conditions, responsible gambling information or other applicable website notices. If there is an inconsistency, the relevant legal document or notice will apply to the extent required by law.

Lucky Elf Casino takes privacy, security and responsible gambling seriously. Cookies are not used as a substitute for informed consent, safer gambling tools or applicable legal protections. You should only use online gambling services if you meet the applicable age and eligibility requirements and are able to do so safely.

If you have questions about this Cookies Policy, your preferences or the way information is handled, please use the contact or support options made available on the Lucky Elf Casino website. Do not include unnecessary sensitive information when making an enquiry.